I'm having issues applying my discount code.

Most discount codes are applicable to single space 60-minute admission tickets only. Only one discount can be applied per booking. If you have multiple 'free space' codes, then contact our Support team who can advise.

Do you offer student discount?

Yes we do, just enter code SOSTU at checkout to discount the applicable item by 10% and bring your student card with you at the time of checking-in.

Do you offer a Blue Light Discount?

Yes we do, just enter code BLC10 at checkout and bring your Blue Light card with you at the time of booking.

What supporting documentation is accepted for proof of Disability?

Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book. Attendance Allowance or Carer's Allowance letter of award Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit, Employment and Support Allowance (ESA) Disability Students’ Allowance (DSA), or DID card (UK Disabled ID card). A valid Blue Badge In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI). Credibility’s Access Card with the carer/companion symbol

Do you offer a Disability Concession?

Yes, we offer a concession ticket for disabilities and special needs. This ticket enables one free carer included in their ticket for those who require assistance. For 60-minute General Admission sessions, please book the 'Disability and Accompanying Carer' ticket. For 90-minute General Admission or other sessions, please book your tickets for the individuals that require carers, and then email us at hello@highscorearcades.co.uk with your booking details so we can add the Accompanying Carer tickets to your booking. Supporting documentation required upon arrival for eligibility.

I'm going to be late/miss my booking, what should I do?

Do what you can to get here as soon as possible, and our staff will do their best to accommodate your booking. We have a tight time schedule, so no promises that you’ll be able to get your game on!

Are the venues wheelchair accessible?

Andover, Bracknell and Farnborough are all ground floor. Southampton has wheelchair access to the lower level of the arcade. Swindon is set on two floors, but a lift is available at the entrance of the arcade in the shopping centre which allows access to both floors. Worcester's arcade floor is one level, and the party room is accessible via a ramp. Newport's venue is set over two floors and is not accessible – we are looking into possible resolutions for this now. If you have any questions or concerns, please contact us in advance of your visit at hello@highscorearcades.co.uk

Do you do birthday parties?

There ain't no party like a High Score party! Contact us today at parties@highscorearcades.co.uk or book online here and let's get the party started!

What about toilet facilities?

Andover has all toilet facilities available within the shopping centre. Bracknell has a disabled access toilet available throughout the day. Farnborough has all toilet facilities available within the shopping centre. Newport has toilet facilities available on-site. Southampton has toilet facilities upstairs. Swindon has toilet facilities available in the shopping centre. Worcester has toilet facilities available in the shopping centre.

Get in touch with us via email hello@highscorearcades.co.uk or phone 0208 102 9312 if you think you’ve left anything behind! We keep hold of lost property for one month, so it's to best check sooner rather than later!

FAQs - Page 2 of 4 - Free Play Amusement Arcade | High Score Arcades

I’m having issues applying my discount code.
Categories: General▪
Do you offer student discount?
Categories: General▪
Do you offer a Blue Light Discount?
Categories: General▪
What supporting documentation is accepted for proof of Disability?
Categories: General▪
Do you offer a Disability Concession?
Categories: General▪
I’m going to be late/miss my booking, what should I do?
Categories: General▪
Are the venues wheelchair accessible?
Categories: General▪
Do you do birthday parties?
Categories: General▪
What about toilet facilities?
Categories: General▪
Lost property
Categories: General▪

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FAQs

I’m having issues applying my discount code.

Do you offer student discount?

Do you offer a Blue Light Discount?

What supporting documentation is accepted for proof of Disability?

Do you offer a Disability Concession?

I’m going to be late/miss my booking, what should I do?

Are the venues wheelchair accessible?

Do you do birthday parties?

What about toilet facilities?

Lost property

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High Score Arcades Limited